CUstomer Care

Payment

Our online store accepts payment in the form of credit card (Visa, American Express, Master Card, and Discover).

Shipping policy

All orders will be processed within 4 business days, excluding weekends and holidays. Orders received on weekends and holidays will be processed the next business day. Standard shipments are sent via USPS and the estimated arrival date is within 2-10 business days from the shipped date.

LOST OR DAMAGED SHIPMENTS

It is the customer’s responsibility to ensure that a safe and secure delivery address is provided and that all shipping information is entered accurately. We are unable to refund or replace orders due to incorrect shipping addresses, lost, or damaged packages. We’re not responsible for lost or damaged packages once proof of delivery has been received. If your package has been lost or damaged, please contact the carrier.

Return Policy

All sale items are final sale. We are unable to accept returns or offer refunds / exchanges. If your product arrived damaged or incorrect, please contact us within 14 days (postmarked) of delivery date for further assistance. After 14 days all sales are final. No exceptions.Refunds will be processed in the form in which payment was received. We reserve the right to refuse any returned item that does not meet our return policies. If you have any questions or concerns regarding the return/exchange process,
please contact us.

We are available Monday - Friday from 9 am to 5 pm EST.

Customer Support

For all customer service inquiries, please contact us.

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